Returns and Refunds Policy

Purchasing any product on our Website implies acceptance of the terms of these general conditions, as well as those of data protection, shipping and returns, and the legal notice available on our Website. If you do not agree with them, you must not provide any personal information or use this service.

Company Information

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), the company’s identifying information is detailed below:

Company Name: BARBACOAS ARGENTINAS S.L.
Tax ID (NIF): B-54167648
Address: calle los almendros nº 10 cp 03710 Calpe Alicante España.
Phone: 965832861

Mobile: 655814878
Email: info@barbacoas-argentinas.com

Brand: BARBACOAS ARGENTINAS, S.L.

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Terms of Sale

• All purchases made at www.barbacoas-argentinas.com are subject to the general terms of purchase set out in this document.
• Product prices are shown in euros and are understood to be without VAT. Prices are valid except for typographical errors or out-of-stock items.
• Sales made through www.barbacoas-argentinas.com will be subject to Spanish laws with the corresponding payment of applicable taxes.
• Registering at www.barbacoas-argentinas.com is free. The customer will have access to their personal data via a password and can modify it at any time. The purpose of registration is for product shipping, billing, and to offer you the best deals. No obligation is assumed by being registered, and you can unsubscribe at any time.
• BARBACOAS ARGENTINAS S.L. is not responsible for changes in product specifications and features or when a product is discontinued without prior notice by the manufacturer.
• The photographs illustrating the products are for reference only and cannot be taken as the sole basis for deciding to purchase them. The customer should be guided by the technical specifications and description of the product in question.
• BARBACOAS ARGENTINAS, S.L. declines all responsibility for errors by our suppliers in the technical data sheets and product descriptions.
• Under no circumstances may any minor use our Website or make any purchase.
• Only with the express authorization of parents or legal guardians, who assume full responsibility for anything that might occur to themselves or third parties, may an order be placed.
• BARBACOAS ARGENTINAS, S.L. reserves the right to unilaterally modify the price of products and services offered through its website at any time. To guarantee the customer the certainty and security of the price of their products, the price in effect at the time the order is placed will apply.
• At the time of placing the order, once the order acceptance menu option is used, the customer’s consent is understood to be given for the validity and effectiveness of the sales contract, which binds both parties.
• Both parties, expressly waiving any other jurisdiction that might correspond to them, expressly submit to the Courts and Tribunals of Calpe, Alicante, to resolve any disputes arising from transactions and contractual relations subject to these general conditions.

Right of Withdrawal

Barbacoas Argentinas S.l. Tax ID (CIF): esb 54167648

Phone: +34 965832861 – Calle los almendros 10 Calpe Alicante España cp 03710 email: info@barbacoas-argentinas.com
You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date on which you or a third party named by you (other than the carrier) takes possession of the goods.

To exercise your right of withdrawal, you must inform us (Barbacoas Argentinas S.l. Phone:

+34 965832861, calle los almendros 10 Calpe Alicante España cp 03710 email: info@barbacoas-argentinas.com) of your decision to withdraw from this contract by means of a clear statement (e.g., sent by postal mail, fax, or email).

To meet the withdrawal deadline, it is sufficient for you to send your communication exercising your right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we commit to refund all payments we have received from you, including delivery charges (except for additional costs resulting from your choosing a delivery method other than the cheapest standard delivery offered by us). The refund must be made immediately and no later than fourteen days from the date we receive your withdrawal notification.

The refund will be made using the same payment method you used for the transaction, unless we have expressly agreed otherwise with you. In any case, you will not incur any fees as a result of the refund.

We may withhold the refund until we have received the returned goods.
You must return the goods to us immediately and in any case no later than fourteen days from the date you notified us of the cancellation of this contract.

The deadline is met if you return the goods before the fourteen-day period has expired. You will bear the direct cost of returning the goods.

You will only be liable for any diminished value of the goods resulting from handling the goods beyond what is necessary to establish their nature, characteristics, and functioning.

In the case of custom-ordered or specifically imported goods for the customer, these cannot be returned as they are a specific order.

Return Policy and Shipping Costs

You can request the return of your order within 14 days of receiving it.

When the return is made due to the customer’s decision and not due to an error, defect, or issue with the product, the return shipping costs will be borne by the custo

The product must be returned in its original condition, with packaging, accessories, manuals, and any other items included in the shipment.

The customer may handle or inspect the product in the same way they would in a physical store. However, if the product shows signs of use, damage, or a condition different from the original, the refund amount may be proportionally reduced, as the item cannot be resold as new.

Final acceptance of the return and, if applicable, the reduction of the refund amount will be determined once the product is received and inspected.

Shipping

Prices in our store are without VAT included, which is currently 21%.

All our shipments are free for purchases of €80.00 or more for deliveries within the Iberian Peninsula. For orders below this amount, shipping costs are only €10.

Delivery times vary depending on the destination, never exceeding 14 days within the Spanish peninsula, provided that a custom product is not ordered. Generally, for small volumes, delivery usually takes between 24/72 hours, and for bulky items, between 5/7 days.

For shipments to the Canary Islands, please inquire about shipping costs as they will always depend on the volume and weight of your order.

All orders can be shipped anywhere in the world. Inquire without obligation about the shipping cost to your country if it does not appear on the website.
Barbacoas Argentinas S.L. is not responsible for delivery delays by the transport agency responsible for the corresponding area of operation.

When you receive the order, you have 24 hours to inspect the goods in case they have suffered any damage during shipping. It is important that on the receipt you sign for the transport agency, you indicate any damage you may notice on the box or “pending inspection.”

If you find any damage, please contact us urgently so we can instruct you on the process to follow.

Please note that according to the Transport Contract Law 15/2009, delivery is understood as curbside delivery at the indicated entrance. For deliveries inside the home (such as attics, backyards, basements, stairs, etc.), this must be arranged at the recipient’s own expense as transport agencies are not obliged to do so.

In the specific case that your delivery requires delivery inside your home, please let us know before placing your order, as this service incurs an extra charge.

Barbacoas Argentinas S.L. is not responsible if the information of any product on this website is not accurate, complete, or current.

Warranty

​All products sold by BARBACOAS ARGENTINAS, S.L. come with the warranty provided by the respective manufacturer and in accordance with European law. Should the warranty need to be used, the customer must contact BARBACOAS ARGENTINAS, S.L. to process said warranty.

This legal notice (hereinafter, the “Legal Notice”) regulates the use of the services of the Internet portal www.Barbacoas-Argentinas.com (hereinafter, the “Website”) of BARBACOAS ARGENTINAS, S.L. with registered office at C/ LOS ALMENDROS 10, CALPE, 03710, ALICANTE, with Tax ID (CIF) B54167648.

Legislation

Generally, relations between BARBACOAS ARGENTINAS, S.L. and the Users of its telematic services present on the website are subject to Spanish legislation and jurisdiction.

The parties expressly waive any other jurisdiction that might correspond to them and expressly submit to the Courts and Tribunals of CALPE to resolve any controversy that may arise in the interpretation or execution of these contractual terms.

Content and Use

The User is informed and agrees that access to this website does not, in any way, imply the beginning of a commercial relationship with BARBACOAS ARGENTINAS, S.L..

The owner of the website does not necessarily agree with the opinions expressed on it by its collaborators. The Company reserves the right to make, without prior notice, any modifications it deems appropriate on its Website, being able to change, delete, or add both the content and services provided through it and the way they are presented or located on its servers.

Intellectual and Industrial Property

The intellectual property rights of the content of the web pages, their graphic design, and codes are owned by BARBACOAS ARGENTINAS, S.L., and therefore, their reproduction, distribution, public communication, transformation, or any other activity that may be carried out with the contents of its web pages is prohibited, even if citing the sources, except with the written consent of BARBACOAS ARGENTINAS, S.L. All trade names, trademarks, or signs of any kind contained on the Company’s web pages are the property of their owners and are protected by law.

Links

The presence of links on the BARBACOAS ARGENTINAS, S.L. web pages is for informational purposes only and in no case implies a suggestion, invitation, or recommendation regarding them.

Confidentiality and Data Protection

Pursuant to the GDPR of April 27, 2016, BARBACOAS ARGENTINAS, S.L. informs the User of the existence of an automated processing of personal data created by and for BARBACOAS ARGENTINAS, S.L. and under its responsibility, for the purpose of maintaining and managing the relationship with the User, as well as carrying out information tasks. At the time of acceptance of these general conditions, BARBACOAS ARGENTINAS, S.L. will require the User to collect certain essential data for the provision of its services.

File Registration and Forms

Completing the registration form is mandatory to access and enjoy certain services offered on the website. Failure to provide the requested personal data or not accepting this data protection policy implies the impossibility of subscribing, registering, or participating in any promotions requiring personal data.

Pursuant to the GDPR of April 27, 2016, we inform you that the personal data obtained as a result of your registration as a User will be incorporated into a file owned by BARBACOAS ARGENTINAS, S.L. with Tax ID (C.I.F) B54167648 and address at C/ LOS ALMENDROS 10, CALPE, 03710, ALICANTE, having implemented the security measures established in Royal Decree 1720/2007, of June 11.

Accuracy and Truthfulness of Data Provided

The User is solely responsible for the accuracy and correctness of the data included, releasing BARBACOAS ARGENTINAS, S.L. from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep them properly updated.

The user agrees to provide complete and correct information in the registration or subscription form. BARBACOAS ARGENTINAS, S.L. is not responsible for the accuracy of information not produced by itself and for which another source is indicated, nor does it assume any responsibility for hypothetical damages that may arise from the use of such information. BARBACOAS ARGENTINAS, S.L. reserves the right to update, modify, or delete the information contained on its web pages, and may even limit or deny access to such information.

BARBACOAS ARGENTINAS, S.L. is exempted from any liability for any damage or loss that the User may suffer as a result of errors, defects or omissions in the information provided by BARBACOAS ARGENTINAS, S.L., provided that such information comes from sources external to BARBACOAS ARGENTINAS, S.L.

Cookies

The website www.Barbacoas-Argentinas.com does not use cookies, considering such physical information files hosted on the user’s own terminal and used to facilitate user navigation through the portal. In any case, the user has the ability to configure their browser to prevent the installation of these files.

Purposes

The purposes [NOMBRE_EMPRESA] are maintaining and managing the relationship with the User, as well as carrying out information tasks.

Minors

In the event that any of our services are specifically aimed at minors, BARBACOAS ARGENTINAS, S.L. will request the consent of parents or guardians for the collection of personal data or, where applicable, for automated data processing.

Transfer of Data to Third Parties

BARBACOAS ARGENTINAS, S.L. will not transfer user data to third parties.

Exercise of Access, Rectification, Cancellation, and Opposition Rights

You may send your communications and exercise the rights of access, rectification, deletion, limitation, portability, and opposition via the Internet address www.Barbacoas-Argentinas.com or by regular mail addressed to BARBACOAS ARGENTINAS, S.L., Ref. GDPR, at C/ LOS ALMENDROS 10, CALPE, 03710, ALICANTE. To exercise these rights, you must prove your identity to BARBACOAS ARGENTINAS, S.L. by sending a copy of your National Identity Document or any other legally valid means. However, modification or rectification of your registration data can be done on the Site itself by identifying yourself with your username and password.

Security Measures

BARBACOAS ARGENTINAS, S.L. has adopted the legally required security levels for the protection of Personal Data and seeks to install any other additional technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorized access, and theft of Personal Data provided to BARBACOAS ARGENTINAS, S.L. It will not be responsible for possible damages that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns, or disconnections in the operational functioning of this electronic system, caused by reasons beyond BARBACOAS ARGENTINAS, S.L.; delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, the Internet system, or other electronic systems; nor for damages that may be caused by third parties through illegitimate intrusions beyond the control of BARBACOAS ARGENTINAS, S.L. However, the User must be aware that security measures on the Internet are not impregnable.

Acceptance and Consent

The user declares that they have been informed of the conditions regarding personal data protection, accepting and consenting to the automated processing of said data by BARBACOAS ARGENTINAS, S.L., in the manner and for the purposes indicated in this Personal Data Protection Policy. Certain services provided on the Portal may contain particular conditions with specific provisions regarding the protection of Personal Data.